Privacy policy

Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Esviore website.

1. Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type
• IP address
• Time zone
• Device information
• Pages viewed
• Referral source
• Cookies and browsing behavior

When you place an order, we may collect:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information

2. How We Use Your Information

We use collected information to:

• Process and fulfil orders
• Provide customer support
• Send order updates and notifications
• Improve website performance and user experience
• Prevent fraud and security threats
• Conduct analytics and marketing activities

3. Shopify and Third Party Services

Our website is powered by Shopify.

We may use trusted third party services including:

• Shopify
• Razorpay
• Google Analytics
• Meta Pixel
• Courier and logistics partners

4. Payment Security

Payments are securely processed through Razorpay and authorized payment providers.

Esviore does not store complete card details or sensitive banking credentials on its servers.

5. Cookies

Cookies are used to enhance browsing experience, improve website functionality, and analyze website traffic.

Users may disable cookies through their browser settings if preferred.

6. Data Sharing

We do not sell customer information.

Personal information may be shared with trusted service providers solely for order processing, shipping, analytics, fraud prevention, customer support, and legal compliance.

7. Customer Safety Notice

Please note:

• We never ask for OTPs or banking passwords
• We never request payments outside official payment channels
• We do not ask customers to transfer money to personal bank accounts

Cyber Crime Helpline: 1930

Website: https://cybercrime.gov.in/

8. Data Retention

Order and customer information may be retained for accounting, legal, operational, and customer service purposes unless deletion is requested where legally permitted.