Shipping policy

Shipping Policy

Last Updated: June 2026

This Shipping Policy applies to all orders placed through the Esviore website.

1. Order Processing

Orders are typically processed and dispatched within 1 to 2 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Partners

We work with trusted logistics and courier partners, including:

• Shiprocket
• Delhivery
• India Post
• Other reliable delivery service providers

3. Delivery Timelines

Estimated delivery timelines are as follows:

• Kerala: 2 to 4 business days
• South India: 3 to 5 business days
• Rest of India: 4 to 7 business days
• Remote locations: 5 to 10 business days

Delivery timelines are estimates only and may vary due to operational delays, weather conditions, public holidays, courier issues, or unforeseen circumstances.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment confirmation.

From time to time, Esviore may offer free shipping promotions or special shipping discounts.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp.

Customers can track shipment progress using the tracking link provided by the courier partner.

6. Incorrect Address Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Esviore shall not be responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address details provided by the customer.

If a shipment is returned due to inaccurate delivery information, additional shipping charges may apply for re-dispatch.

7. Delivery Delays

While we strive to ensure timely deliveries, certain circumstances beyond our control may result in delays, including:

• Weather conditions
• Transport disruptions
• Courier operational issues
• Public holidays
• Natural calamities
• Remote area delivery restrictions

8. Damaged Parcels

If you receive a damaged package, please contact us within 24 hours of delivery and provide:

• Order number
• Images of the outer package and product
• Unboxing video

Claims submitted without sufficient proof may not qualify for replacement or refund under our Return & Refund Policy.

9. International Shipping

Currently, Esviore ships only within India.

International shipping services may be introduced in the future.

10. Contact Us

For shipping related assistance, please contact:

Esviore

Email: support@esviore.com

Phone / WhatsApp: +91 79072 23665

Address: JB Enterprises, Kuttanellur, Minor Road, Near Aswini Nursing College, Thrissur, Kerala, India – 680014